Where to Buy

The choice of transport depends on the destination and then choose the shipping company, we have the following 4 shipping company UPS , DHL , Fedex & TNT will provide tracking number.

What are the available payment methods ?

We provide Stripe Payment Service accept: Visa, Master Card, AMEX, DISCOVER, American Express, JCB Card , Diners Club Card, UnionPay & Apple Pay.

How do I track my order ?

You will receive an email with a tracking number after the order has been confirmed.

I did not receive a tracking number for my order

The first email you should receive is a confirmation of your order. If you have not yet received it, it means we are still processing your order. Once your item has shipped, you will receive an email with a tracking number. Products usually take between 5-7 business days to arrive. If they do not arrive within the estimated time frame, please email support at [email protected] and let us know there is an issue.

How long does it takes for product to arrive from your website ?

Please allow up to 1 business day to give us time to mark your order for fulfillment. Once the order is marked, we will receive the tracking number from our shippers and send you an email with your tracking information. From the initial time of ordering to the time of delivery, it should take somewhere between 5-7 business days for your order to arrive.

Can I change my shipping address ?

We cannot change shipping addresses once the order been confirmed. You can attempt to cancel the order or contact our support team.

How long is your warranty period ?

Our products are covered against manufacturer defects for up to 1 year. If you received a faulty product, please send an email to our support team, and we will send you a replacement unit.

What shall I do if my card is declined ?

Below are a list of reasons why your payment did not go through: Your card issuer might be having technical issues that prevent us from requesting an authorization on your card. Your card issuer might block the payment for security reason, as it doesn’t fit your regular spending pattern. Your card is not activated for online payments. There could be a sending limit on your card that has been exceeded. The network you are using to make the payment is not secure or unstable. To help you make a payment successfully, you may want to try the following: Using a different card to make your payment again. Contact your card issuer to check if your card is valid, and can be used to make online payments, or if there is any recent technical issue or restriction on your card. Use a secure network to make your payment.

Where to Buy

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Address : 1 Chome-11-1 Nishishinjuku, Shinjuku City, Tokyo 160-0023, Japan

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Address : Japan, 〒460-0008 Aichi, Nagoya, Naka Ward, Sakae, 3 Chome−16−1 松坂屋名古屋店 南館4・5・6F

Phone Number : +81522651010

Address : 1 Chome-11-1 Yurakucho, Chiyoda City, Tokyo 100-0006, Japan

Phone Number : +81352211111

Address : Japan, 〒160-0023 Tokyo, Shinjuku City, Nishishinjuku, 1 Chome−5−1 新宿西口ハルク 2F～7F

Phone Number : +81353261111

Address : 3 Chome-26-10 Shinjuku, Shinjuku City, Tokyo 160-0022, Japan

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Address : Japan, 〒101-0021 Tokyo, Chiyoda City, Sotokanda, 4 Chome−6−7 カンダエイトビル 7,8F

Phone Number : +81570061118

Address : Japan, 〒460-0011 Aichi, Nagoya, Naka Ward, Osu, 3 Chome−30−60 301ビル 2F

Phone Number : +81570081118

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Phone Number : +81570091118

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Phone Number : +81570071118

Address : 5 Chome-52-15 Nakano, Nakano City, Tokyo 164-0001, Japan

Phone Number : +81333865956

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地址：深圳市光明区公明街道办民生路37号民生工业城117栋二楼东区

Address : Japan, 〒460-0008 Aichi, Nagoya, Naka Ward, Sakae, 3 Chome−16−1 松坂屋名古屋店南館4・5・6F